Privacy & Data Protection

Privacy Policy

At Pipo360, we believe privacy is a fundamental right. This policy explains how we collect, use, and protect your personal information.

Last updated: January 10, 2025

Privacy by Design

We build privacy protection into every feature from the ground up, not as an afterthought.

Transparency First

We're clear about what data we collect, why we collect it, and how we use it.

Your Data, Your Control

You have full control over your data with easy access, correction, and deletion options.

Information We Collect

Account Information

When you create an account, we collect:

Email address (required for account creation and communication)
Name (to personalize your experience)
Password (encrypted and never stored in plain text)
Account preferences and settings

Generated Code and Projects

To provide our AI generation service, we store:

Project descriptions and requirements you provide
Generated backend code and configurations
Project metadata (creation date, framework choices, etc.)
Usage statistics (number of generations, features used)

Technical Information

For security and service improvement:

IP address and browser information
Device type and operating system
Usage patterns and feature interactions
Error logs and performance metrics

What We DON'T Collect

We don't track your browsing activity outside our platform
We don't sell your personal information to third parties
We don't use your generated code for training our AI models
We don't access your deployed applications or databases

How We Use Your Information

Service Delivery

Generate backend code based on your specifications
Save and manage your projects and generated code
Provide customer support and technical assistance
Process payments and manage subscriptions

Communication

Send important account and service updates
Respond to your support requests and inquiries
Share product updates and new features (with your consent)
Send security alerts and notifications

Service Improvement

Analyze usage patterns to improve our AI models
Identify and fix bugs and performance issues
Develop new features based on user needs
Ensure platform security and prevent abuse

AI Development & Human Expertise

While our AI handles most backend generation tasks, we recognize that some complex requirements need human expertise. We're actively hiring skilled developers to handle what AI cannot yet accomplish, ensuring you always get the best solution for your needs.

Data Sharing and Disclosure

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing Scenarios

We may share your information only in these specific cases:

Service Providers: Trusted partners who help us operate our platform (hosting, payment processing, email delivery)
Legal Requirements: When required by law, court order, or to protect our rights and users' safety
Business Transfers: In the event of a merger or acquisition (with continued privacy protection)
With Your Consent: Any other sharing will only occur with your explicit permission

Third-Party Services

We use these trusted services to operate our platform:

AI Services: For code generation (your prompts are processed securely but not stored by our AI providers)
Cloud Database: For secure data storage with encryption
Hosting Platform: For reliable platform hosting and deployment
Payment Processor: For secure payment processing and subscription management

Your Rights and Controls

Access and Portability

View all personal data we have about you
Download your generated projects and code
Export your account data in a portable format

Correction and Updates

Update your account information at any time
Correct inaccurate personal data
Modify your communication preferences

Deletion and Account Closure

Delete specific projects or generated code
Close your account and delete all associated data
Request complete data removal (subject to legal retention requirements)

How to Exercise Your Rights

Request access to your data
Make corrections or updates
Delete your account or specific data
Ask questions about our privacy practices

Data Security

Technical Safeguards

End-to-end encryption for data transmission
Encrypted storage of sensitive information
Regular security audits and vulnerability assessments
Multi-factor authentication for admin access
Automated backup and disaster recovery systems

Organizational Measures

Limited access to personal data on a need-to-know basis
Regular security training for all team members
Incident response procedures for security breaches
Compliance with industry security standards

Security Incident Response

In the unlikely event of a security breach affecting your personal data, we will notify you within 72 hours and provide clear information about what happened, what data was affected, and what steps we're taking to resolve the issue.

Privacy Questions

For any questions about this privacy policy or our data practices:

info@pipo360.xyz

Pipo360 Team

Response Time

We're committed to addressing your privacy concerns promptly:

General inquiries: Within 24 hours
Data access requests: Within 7 days
Data deletion requests: Within 30 days
Security concerns: Immediate response

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

Email you about the changes at least 30 days in advance
Post a notice on our platform highlighting the updates
Update the "Last updated" date at the top of this policy
Provide a summary of key changes

Your continued use of Pipo360 after policy updates constitutes acceptance of the new terms.

Questions About Your Privacy?

We're here to help and ensure your data is protected